New Outbound Text Program to Provide Delivery of Healthcare information
Filed under: Emergency Services, ER Facts, ER Reviews, Other, Wait Times Health Services
Through a $100,000 grant from the Verizon Foundation, Temple University will deliver cardiovascular health information to neighboring communities through text messaging. Using a novel approach, cardiovascular health information will be channeled through community leaders and organizations, thereby giving it added weight.
Verizon’s grant will be used by Temple University to expand its Telemedicine Light program, by which doctors develop targeted, customized messages with community leaders that address the unique concerns—cultural, economic or linguistic—of a specific community. Once those messages are relayed by community leaders to the targeted population, community members are urged to sign up for weekly messages.
Tremayne Askew, a member of Triumph Health and Social Services Ministry as well as Temple’s Community Ambassador Program, told the university newspaper that the cell phone is the ideal method for getting the message out. Not everyone will see a news report, she said, but they all have cell phones, and they will get a text message.
As consumers rely more and more on mobile channels for their information—including that which is healthcare related—many hospitals are implementing a text strategy in order to deliver valued medical information to consumers’ cellular phones.
ER Texting provides a messaging platform that allows targeted outbound communication to past and future patients, as a way of “deepening” the hospital / patient relationship and without intrusion of privacy.
About ER Texting
ER Texting provides texting services to hospitals and urgent care facilities that want to post their emergency room wait time and allow consumers to access those times via text message. By virtue of its dedicated and highly recognizable SMS short code 4ER411, ER Texting offers a complete, secure and integrated texting and marketing platform. For more information on ER Texting and our capabilities, please visit www.ERtexting.com.
Hospitals Take ER Wait Times to Another Level
Filed under: Emergency Services, ER Facts, ER Reviews, Wait Times Health Services
The U.S is the global texting leader with over 40 million subscribers. Its no surprise that more and more companies are using this method of communication to reach out to potential customers. One industry that has been hit with the texting frenzy is hospitals.
The idea of using your cell for an emergency is a concept that has been thought of before, just not in the ER room. ER Texting is a fairly new company that came up with the concept of texting wait times to those who are in need of emergency medial service. How it works is pretty simple: You text your zip code to 4ER411 and receive a text showing you ER wait times from local participating hospitals. Texting 4ER411 doesn’t cost you anything more than your regular texting fee, so it’s completely free to the users. Hospitals benefit from this by making it easier for patients to reach out to them and essentially help out those in need.




