Hospitals Want to Compete With HCA Hospitals’ ER Texting…But How?

March 9, 2010 by · Leave a Comment
Filed under: ER Facts 

For many hospitals these days, it’s all too familiar scenario, you have an HCA
or several HCA hospitals in your marketplace and they have their “23000”
ER wait times patient text system in place. And it works great for their ER,
generating tons of ER traffic. How does your ER compete with that?

Well, now it’s easy. Enter “4ER411”, the latest in texting platforms,
brought to you by ERTexting Inc., the same Miami company whose
executives developed the “23000” system for HCA. Except this is
the better mousetrap. While the “23000” system works fine, it is a
shared text code, so it requires the extra step of sending “ER” to the
number first, waiting for a prompt and then entering the patient’s
zip code. “4ER411” works on a simplified platform, where the patient
simply texts their zip code to “4ER411” and they receive the live wait
times for participating hospitals in that zip code. No extra steps during
an actual emergency, so the positive patient experience begins even before
they get to your door.

So yes, now you can not only compete with the HCA hospitals in your area,
but beat them at their own ER text game, with ERTexting.

Just go to their site and find out all about it.

ertexting.com

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Hospitals Take ER Wait Times to Another Level

February 9, 2010 by · Leave a Comment
Filed under: Emergency Services, ER Facts, ER Reviews, Wait Times Health Services 

ER Texting Phone Emergency

The U.S is the global texting leader with over 40 million subscribers. Its no surprise that more and more companies are using this method of communication to reach out to potential customers. One industry that has been hit with the texting frenzy is hospitals.

The idea of using your cell for an emergency is a concept that has been thought of before, just not in the ER room. ER Texting is a fairly new company that came up with the concept of texting wait times to those who are in need of emergency medial service. How it works is pretty simple: You text your zip code to 4ER411 and receive a text showing you ER wait times from local participating hospitals. Texting 4ER411 doesn’t cost you anything more than your regular texting fee, so it’s completely free to the users. Hospitals benefit from this by making it easier for patients to reach out to them and essentially help out those in need.

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